Frequently Asked Questions

What products are included in the Thankful By Nature Drop?

The drop features premium Unisex Hoodies, Unisex Tees, and Unisex Joggers—each crafted with pigment-dyed finishes, modern fits, and exclusive Thankful By Nature graphics.

Are the hoodies and joggers true to size?

Yes. All pieces offer a unisex fit designed to feel comfortable and flattering. For a more relaxed look, consider sizing up.

Are the colors supposed to vary slightly?

Yes. Each garment is pigment-dyed, creating a rich, one-of-a-kind vintage finish. No two pieces are exactly the same—each item is uniquely yours.

Are the tees soft?

Absolutely. The tees are made from 100% combed cotton and garment-washed for a soft, breathable, lived-in feel from the very first wear.

Will the pigment dye fade?

Pigment dye naturally develops depth and character over time. Following care instructions—cold wash, line dry—helps preserve the finish.

Do the joggers have pockets?

Yes. Each pair includes functional side pockets and a rear pocket for everyday ease.

Are these pieces limited?

Yes. All items in the Thankful By Nature Drop are produced in limited quantities to preserve exclusivity and ensure premium craftsmanship.

Can I mix and match pieces?

Definitely. Each item is designed to layer seamlessly, creating effortless head-to-toe looks centered on comfort, gratitude, and elevated style.

When will my order ship?

Orders ship within the posted timeline on your product page or confirmation email. You’ll receive tracking as soon as your order leaves our facility.

How should I wash these items?

Wash cold with like colors, line dry, and avoid ironing over graphics or logos. Pigment-dyed garments may release a little color during the first wash—this is normal.

What is an LDF “Drop”?

A “drop” is a limited release of exclusive LDF items available for purchase during a set window.

How does a drop work?

1. Drop Release – Items become available.

2. Drop Close – Order window ends.

3. Production Begins – All orders enter production.

4. Pick. Pack. Ship. – Orders are inspected and shipped.

Why does LDF use a drop model?

Drops ensure intentional production, reduced waste, and exclusive items.

Will my drop order ship right away?

No. Production begins after the drop closes.

Can I order after a drop closes?

No. Once the drop ends, items are unavailable unless restocked.

How long does order processing take?

Standard items: 3–5 business days. Drop items follow release timelines.

Which carriers do you use?

USPS, UPS, DHL (international).

When will I receive my tracking number?

Tracking is emailed after shipment and may take 24–48 hours to update.

How long is shipping?

Domestic: 2–7 business days. International: 2–10 weeks.

Package says “Delivered” but not found.

Risk of loss transfers upon carrier delivery. Check neighbors, property, and local post office.

Can I change my shipping address?

Only before processing begins.

Package was returned to sender.

The customer is responsible for re-shipment fees.

What is your return window?

14 days from delivery.

How do I start a return or exchange?

Email contact@digidropinc.com.

Does my item need to be in original condition?

Yes—unworn, unwashed, unused, no odors or stains, tags attached.

What items are final sale?

Clearance items, gift cards, digital products, items marked “Final Sale.”

Do you provide return shipping labels?

Return shipping is the customer’s responsibility unless LDF made the error.

How long for refunds?

5–10 business days after inspection.

Can I exchange for a different size?

Yes, if in stock.

Received damaged or incorrect item.

Report within 3 days with photos and order number.

Can I return a drop or pre-order item?

Yes, unless marked “Final Sale.”